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Starmind for internal service centers

Internal service centers increase efficiency and improve performance by leveraging instant access to organization-wide expertise and freeing up resources for growth.

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Reduce ticket volumes

Connect end users with the answers they need directly, so they can self-resolve internal issues without opening tickets.

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Accelerate
time-to-resolution

With a shorter ticketing queue, your service team can resolve the tickets that do require their attention more efficiently.

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Reduce
ticket cost

Improve your internal service centers’ performance and watch your overall cost-to-resolve fall significantly.

Internal service center teams around the world trust Starmind

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"Using Starmind, we crowdsource knowledge from over 10,000 community members across the globe.
This enables our employees to get fast answers to their day-to-day questions from experts throughout
Swiss Re, while being able to focus their energy on their jobs."

Simon Margulies, Head of self-service solutions, Swiss Re

Looking to increase the efficiency and reduce the cost of your internal service team utilizing the power of enterprise-grade AI?

Fill out the form and one of our team members will call you to discuss your specific use case.

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