How Starmind Transforms Insurance & Reinsurance

Starmind helps organizations bridge the gap between human intelligence (HI) and artificial intelligence (AI), ensuring that human expertise is captured, shared, and leveraged effectively.

By analyzing internal communications, shared documents, and updates in tools like Guidewire or Confluence, Starmind creates a real-time network of an organization’s internal expertise.

This intelligent system identifies key experts within the organization and provides instant access to situational knowledge, driving informed decision-making across core functions like underwriting, risk engineering, and claims handling.

Underwriting

Instantly access case-specific insights from senior underwriters to price complex risks accurately and collaborate across syndicates.

Risk Engineering

Surface real-time insights on emerging risks such as climate or cybersecurity, enhancing risk assessment and ensuring consistent evaluation.

Claims Handling

Equip claims teams with instant access to situational knowledge to resolve complex cases faster and minimize dependency on key individuals.

Traditional Knowledge Sharing is Holding Insurers Back

The commercial insurance industry depends on human expertise to manage complex workflows in underwriting, risk assessment, and claims handling. However, much of this critical knowledge remains undocumented—locked in the minds of senior professionals and inaccessible when needed most.

Siloed Expertise

Underwriters, risk engineers, and claims teams often operate independently, making it difficult to tap into collective organizational knowledge.

Undocumented Knowledge

Much of the industry’s most valuable insight is undocumented, existing only in the heads of seasoned professionals—leaving gaps in day-to-day decision-making.

Missed Opportunities

When knowledge isn’t easily shared, opportunities to enhance pricing accuracy, evaluate risk more effectively, and resolve claims efficiently are missed.

Risk of Knowledge Loss

As experienced employees retire or move on, organizations face a growing risk of losing critical institutional knowledge.

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“One key goal of Munich Re’s Knowledge Management has always been to provide employees with all the expertise they need to improve underwriting and push the boundaries of insurability with innovative products.”

Fredrick Theis, Head of Knowledge Management, MunichRe

Talk to our Insurance Experts

Schedule a meeting with a Starmind Account Director to discover how Starmind can empower your underwriting, risk assessment, and claims teams to work smarter, faster, and more efficiently.

Decision Augmentation with Human Intelligence in Speciality Insurance & Reinsurance