Standard
For small user groups who want to have a space to share knowledge and ask anonymous questions.
$6 /mo/user
Minimum 500 users. Unlimited users.
- AI based expert identification
- Mobile & Desktop App
- Customer community
- Content quality features
- Rich engagement features
Premium
For medium size user groups who want to improve collaboration across silos, offices and teams
$12 /mo/user
Minimum 1000 users. Unlimited users.
Everything in Standard, plus:
- 1 SSO provider
- 3 languages included
- 3 admins and permissions
- Advanced Analytics & Reporting
- Free integrations (e.g. MS Teams)
- Categories
Enterprise
For large user groups seeking enterprise-grade features and custom requirements
Custom pricing
Minimum 1500 users. Unlimited users. Enterprise level support.
Everything in Premium, plus:
- Multiple SSO providers
- 5 languages included
- Unlimited Admins
- Custom Terms and Conditions
- Service level agreement (SLA)
- Dedicated Customer Success
- Knowledge Spaces
- Cross-lingual collaboration
- API Access
Compare plans
Feature
Users
Users minimum
Admins
Realtime expert identification
Automatic content tagging
Question routing
Load balancing
Data sources
Mobile App
Desktop app
Free Integrations
Questions & answers
Expert search
Answer verification
Languages
Cross-lingual features
Knowledge spaces
SSO
API access
Analytics & Reporting
Community access
Resource center access
Onboarding support
Dedicated Customer Success Manager
Custom terms and conditions
Standard
unlimited
500
1
—
—
—
—
optional
en, de, fr
—
—
—
—
—
automated
—
—
Premium
unlimited
1000
3
3 included
en, de, fr
optional
—
1 provider
optional
basic
optional
optional
—
Enterprise
unlimited
1500
unlimited
5 included
en, de, fr, it, es
multiple providers
advanced
Dedicated Onboarding Specialist
Standard
Premium
Enterprise
Users
Users minimum
Admins
Realtime expert identification
Automatic content tagging
Question routing
Load balancing
Data sources
—
Mobile App
—
Desktop app
—
Free Integrations
—
Questions & answers
Expert search
Answer verification
Languages
Cross-lingual features
—
Knowledge spaces
—
—
SSO
—
API access
—
Analytics & Reporting
—
Community access
Resource center access
Onboarding support
Dedicated Customer Success Manager
—
Custom terms and conditions
—
—