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Self-Resolution, Agility & Employee Intelligence: Wie SwissRe das Ticketing mit AI vereinfachte

Self-Resolution, Agility & Employee Intelligence: Wie SwissRe das Ticketing mit AI vereinfachte

In dieser Session erklärt Ihnen Marc Vontobel, CEO & Mitbegründer von Starmind, die strategische Bedeutung der Vernetzung von Menschen auf Basis ihres Wissens. Sie lernen wie Sie:

  • einen Unternehmensweiten Wissenspool aufbauen und sofortigen Zugang zu Fachexperten ermöglichen
  • das gesamte Wissen Ihrer Mitarbeiter verknüpfen, und es auf Abruf zugänglich machen
  • die Agilität Ihres Unternehmens steigern, indem Mitarbeiter häufige Fragen nur einmal beantworten müssen
  • Silos auflösen und es Ihren Mitarbeitern dabei ermöglichen, schwierige Probleme sofort gemeinschaftlich zu lösen


Sind Sie bereit, die kollektive menschliche Intelligenz Ihrer Organisation zu nutzen?

Bitte klicken Sie hier, um mit einem Vertreter von Starmind in Kontakt zu treten.

 

What is a corporate wiki?

A corporate wiki, also known as an enterprise wiki, is a knowledge management system that provides a central location where your company can collect, capture, and update organizational knowledge.

As an internet user, the chances are high that you’ve used Wikipedia to find and acquire information and knowledge. Corporate wikis are comparable because they use similar technology and processes for people to collaborate and share their knowledge. The main difference is that corporate wikis are confined to the people within your organization.

Wikis have been a favored solution for knowledge management because every employee has the ability to read, edit, and contribute new content and knowledge. Plus, they're relatively easy to use. If employees can create a word doc, they’ll have no issue contributing to a wiki. But, if you’ve already used a corporate wiki before, you’re probably familiar with the challenges they can bring and are ready for a more effective way to manage knowledge.

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We’re always ready to help, with support tailored to your business needs. Schedule a call with one of our team to:

  • Learn more about how Starmind can connect knowledge across your business.
  • Discover the use cases that best fit your needs.
  • See how you can bring all of your company’s knowledge into one central platform.
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