Introducing Starmind’s New Pricing Structure – Coming September 2025

Starting in September 2025, Starmind is launching a new way for organizations to access our platform. These changes are designed to make it easier to get started, scale over time, and unlock more of the knowledge your people already have.

This update introduces clearer pricing, more flexible product options, and better ways to integrate Starmind into your existing tools.

What’s changing

We’re making three important updates to improve how organizations use and scale Starmind:

1. API Access to the Knowledge Engine

The core intelligence behind Starmind is now available via API. You can integrate it into:

• Internal search platforms
• AI copilots and chatbots
• Dashboards and portals

This means teams can surface trusted expertise directly within the tools they already use, without adding new platforms or disrupting workflows.

2. Expertise profiles and user activity are now priced separately

Starmind automatically creates an expertise profile for anyone whose work it can analyze. For example, someone who authors documents in SharePoint or contributes to public chats in Teams or Slack. These people don’t need to log in or use Starmind directly to be included in the system’s knowledge map.

Now, you only pay for:

• Expertise profiles – How many people’s knowledge you want to map
• Active users – How many people interact with Starmind by asking or answering questions

This means you can capture knowledge across the organization without licensing every employee as a user.

3. Two ways to access the Knowledge Engine

Starmind now offers two out-of-the-box interfaces—Expert Finder and Knowledge Suite—built on our core intelligence layer. Use one or both to surface trusted expertise in real time, capture high-value knowledge at scale, and meet your teams where they already work.

Starmind Solutions and Pricing Structure

All products are powered by the Knowledge Engine. Start with expertise mapping, then add tools as needed.

1. Knowledge Engine

Starmind’s core intelligence layer. It continuously maps who knows what and how work gets done, based on real activity across your tools.

What makes it different

• Headless, API-first platform that integrates into your stack
• Learns from real collaboration signals—not manual input
• Always current, no tagging or upkeep required
• Powers copilots, dashboards, search, and more

Pricing: $4,000/month for up to 500 expertise profiles

1. Expert Finder

For just-in-time collaboration. Expert Finder connects employees to the right internal expert, directly in Microsoft Teams or Slack.

What makes it different

• Routes based on real-time activity—not job titles or static directories
• Embedded in your existing tools to preserve workflow focus
• Surfaces expertise even when it’s not documented
• Keeps conversations private—no data is stored

Best For: Fast answers, cross-functional help, and reducing channel noise

Pricing: $0.60 per active user/month

1. Knowledge Suite

For structured knowledge capture and reuse. Knowledge Suite turns employee questions into high-quality, validated answers.

What makes it different

• Anonymous submission encourages openness
• Expert routing powered by live signals, not role lists
• Peer review and expiry ensure content quality
• Detects similar questions to boost reuse and reduce noise
• Load-balances requests to avoid SME burnout

Best For: Building a living internal knowledge base, reducing repeated questions

Pricing: $1.80 per active user/month

Why this matters

This new structure makes Starmind more flexible and scalable for enterprises of any size. You can:

• Start with knowledge mapping across your workforce
• Add interactive tools as adoption grows
• Integrate insights into existing systems via API

By separating mapping from interaction, you capture more value from day one, without needing to commit to full rollout immediately.

With API access, you ensure knowledge flows not just to people, but also to the AI systems supporting them.

When it starts

The new pricing and product model go live in September 2025.

• Current customers: Your Starmind account team will ensure a smooth transition.
• New to Starmind? Now’s the time to explore how these changes can accelerate productivity, reduce friction, and scale expertise across every team.