As the U.S. and countries around the world begin to ease—or at least think about easing—restrictions stemming from the COVID-19 pandemic, executives at leading software and services organizations are reflecting on the lasting impact we can expect.
To help shed light on the lessons learned from the novel corona-virus and how it is impacting the way public and private organizations work internally and respond to customers, KMWorld asked KM leaders about the changes they expect in a post-pandemic world.
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